1. Introduction
This Cookie Policy explains how TAQWI Technologies (Pvt.) Ltd. ("TAQWI", "we", "our", or "us") uses cookies and similar technologies on the TAQWI website and related services (collectively, the "Platform").
It should be read together with our Privacy Policy and Terms and Conditions.
By continuing to use the Platform, you acknowledge this Cookie Policy where applicable cookies are used.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function, remember preferences, and understand how visitors use the site.
We may also use similar technologies such as local storage, session storage, and pixels where appropriate.
3. Essential Cookies
Essential cookies are required for core Platform functionality and security. They may include cookies used to:
- Maintain secure user sessions
- Load the website correctly
- Protect against fraud or abuse
- Remember cookie consent choices where applicable
These cookies do not require consent in many jurisdictions because they are strictly necessary to provide the service you request.
4. Authentication and Session Cookies
When you sign in to TAQWI, we may use authentication and session cookies to:
- Keep you logged in during your visit
- Protect account access
- Support secure navigation between Platform pages
Session cookies are typically deleted when you close your browser or after a period of inactivity.
5. Analytics Cookies
We use analytics tools to understand how the Platform is used and to improve performance and user experience.
PostHog
We use PostHog for product analytics and, where enabled, session replay. PostHog may collect information such as pages visited, device type, browser information, and interaction events.
Analytics cookies help us identify trends, diagnose technical issues, and improve features. Where required by law, we request your consent before placing non-essential analytics cookies.
6. Preference Cookies
Preference cookies remember choices you make, such as:
- Theme or display preferences
- Language or regional settings where available
- Other interface customizations
These cookies improve your experience but are not always strictly necessary for basic Platform operation.
7. Managing Cookies
You can manage cookies in several ways:
Browser controls
- Most browsers allow you to block, delete, or limit cookies through settings.
- Blocking essential cookies may affect Platform functionality, including login and checkout.
Consent choices
- Where required (for example, in the EU/UK), we request consent for non-essential cookies through a cookie banner or preference tool.
- You may withdraw consent at any time by adjusting your browser settings or cookie preferences where available.
Do Not Track
- Some browsers offer a "Do Not Track" signal. There is no uniform industry standard for responding to such signals, and our response may vary by jurisdiction and product configuration.
8. Third-Party Cookies
Some cookies may be set by third-party services that support Platform functionality, such as:
- Lemon Squeezy (checkout and subscription management)
- PostHog (analytics)
- Cloud hosting and security providers
Third-party providers are permitted to use cookies only as needed to deliver their services to us and in accordance with their own policies.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices.
Material changes will be communicated through the Platform or by other appropriate means.
10. Contact Information
If you have questions about this Cookie Policy or our use of cookies, contact:
TAQWI Technologies (Pvt.) Ltd.
Registered in Pakistan, registration number 3120206915815
Registered office: 15 Civic Center, D2 Block, Johar Town, Lahore, Pakistan
Email: info@taqwi.ai
Data protection / privacy contact: info@taqwi.ai
Website: https://taqwi.ai